Your Privacy Matters to Us
As a family-owned business, Cleaning Trade Sales & Service understands and respects the importance of your privacy. Just like we would protect our own family's information, we're committed to protecting yours. We've designed this Privacy Policy in simple language so it's easy to understand. It outlines how we collect, use, and safeguard your personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles (APPs) as they apply under South Australian law.
Collection of Personal Information
At Cleaning Trade Sales & Service, we may collect personal information like your name, contact details, and any other information that we need to fulfill your request or provide our services. We only collect this information directly from you, and only when you knowingly provide it to us.
Use of Personal Information
We use your personal information to provide our services, respond to your enquiries, and to communicate with you. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.
Security of Personal Information
We take the security of your personal information seriously. We use up-to-date security measures to protect your personal information from misuse, loss, unauthorised access, and alteration. Although we strive to protect your personal information, we cannot guarantee its absolute security.
Accessing and Updating Personal Information
If you would like to access or update your personal information, you can contact us at any time. We'll take steps to update your personal information and ensure it's accurate. If we don't agree with your request, we'll let you know why.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, so you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
Contacting Us
If you have any questions about our Privacy Policy, or if you have a complaint, please feel free to contact us through our contact form, by email, or by phone.
